Workflow automation
Rules, approvals, and operational steps beyond chat.
Business Agents can orchestrate multi-step workflows — notify teams, create tasks, or trigger integrations — under rules and approvals you configure.
Design workflows safely
- Separate read-only research steps from write actions.
- Require approval for refunds, contract changes, or account access.
- Log every action in business reports.
Next steps
Read Security and permissions and Business agent plans.