Business agent plans
How PLUS and related shapes map to business workflows.
Business Agents — customer channels, knowledge, journeys, and workflow automation — align most closely with PLUS and ENTERPRISE plan shapes on the site. FREE and PRO remain useful for exploration and mixed teams.
When PLUS fits
- You need operational journeys and team controls across channels.
- Multiple people configure knowledge, memory, and escalation rules.
When ENTERPRISE fits
Choose ENTERPRISE plan shape when you need custom security, support, or deployment conversations — as described on the pricing section, not as a self-serve checkout with invented terms.
Next steps
Read Choosing the right plan and Coverage hours and usage limits.