Website integration
Website widgets and on-site customer journeys.
Website widgets let visitors start a conversation from your site with the same knowledge and memory as other channels. Widget deployment is planned guidance until marked available.
Typical setup (when available)
- 01Choose placement
Decide which pages show the widget and default language.
- 02Connect knowledge
Point the agent at FAQs, product docs, and policies you maintain.
- 03Test journeys
Walk through common intents before going live.
Next steps
Read Business knowledge and FAQs and Customer journeys and memory.