Planned

Website integration

Website widgets and on-site customer journeys.

Website widgets let visitors start a conversation from your site with the same knowledge and memory as other channels. Widget deployment is planned guidance until marked available.

Typical setup (when available)

  1. 01
    Choose placement

    Decide which pages show the widget and default language.

  2. 02
    Connect knowledge

    Point the agent at FAQs, product docs, and policies you maintain.

  3. 03
    Test journeys

    Walk through common intents before going live.

Next steps

Read Business knowledge and FAQs and Customer journeys and memory.